The challenge
Key handovers are a classic friction point: in-person appointments tie up staff, late arrivals trigger hotline calls, lost keys cause expensive lock changes. In hospitality, residential and commercial settings, users need a solution that works around the clock — even when no one is on site.
The solution: kolula KEY
kolula KEY automates key handover via digital lockers. After a successful booking, the authorised person receives an access code or mobile app access to the matching compartment. Keys are deposited, handed over and returned — fully contactless, with a complete audit trail.
Key benefits at a glance
Key handovers are possible 24/7 — without waiting time for guests or staff. Every handover is documented, every access is authenticated. The solution works equally well for hospitality, housing, workshops or commercial properties.
securely authenticated
How it works
The process is reduced to a few steps — for operators and users alike.
Deposit: A caretaker or service partner deposits the key in the assigned compartment.
Book: Guest or tenant books via web app or third-party system.
Pick up: An access code opens the compartment — contactless, anytime.
Return: Return into the same or a different compartment at the same site.
Analyze: Reporting on every handover in the admin portal.
In welcher Branche möchten Sie das einsetzen?
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Learn more →Automate your key handover?
We'll show you in a short conversation how kolula KEY works in your operation — from hardware integration to tenant onboarding.