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Use case

Key handover — contactless, secure, around the clock.

Digital key handover via smart locker. Guests, tenants or service partners pick up their key independently — without scheduled appointments, without waiting times, available at any time.

The challenge

Key handovers are a classic friction point: in-person appointments tie up staff, late arrivals trigger hotline calls, lost keys cause expensive lock changes. In hospitality, residential and commercial settings, users need a solution that works around the clock — even when no one is on site.

The solution: kolula KEY

kolula KEY automates key handover via digital lockers. After a successful booking, the authorised person receives an access code or mobile app access to the matching compartment. Keys are deposited, handed over and returned — fully contactless, with a complete audit trail.

Key benefits at a glance

Key handovers are possible 24/7 — without waiting time for guests or staff. Every handover is documented, every access is authenticated. The solution works equally well for hospitality, housing, workshops or commercial properties.

24/7 availability without staff involvement
Contactless access

securely authenticated

Complete audit trail of every handover
Integration with existing booking and PMS systems

How it works

The process is reduced to a few steps — for operators and users alike.

  1. Deposit: A caretaker or service partner deposits the key in the assigned compartment.

  2. Book: Guest or tenant books via web app or third-party system.

  3. Pick up: An access code opens the compartment — contactless, anytime.

  4. Return: Return into the same or a different compartment at the same site.

  5. Analyze: Reporting on every handover in the admin portal.

Branchen

In welcher Branche möchten Sie das einsetzen?

Automate your key handover?

We'll show you in a short conversation how kolula KEY works in your operation — from hardware integration to tenant onboarding.

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